Logging in for the first time…
We highly recommend setting up access to our customer portal. This login will allow you to:
See all of your financial transactions with us
Add a credit card or bank account to manually or automatically pay your bills
Open support tickets
View all existing open and closed support tickets
See the amount of data you are using each month
View any existing signed contracts or agreements
Change your Internet plan / package
Every customer has a portal account and your login information is included in your invoice emails as well as a welcome letter when you first signed up. The website is https://splynx.auwireless.net/portal/login
If you have forgotten your login name, you can email or call our support desk for help or look at one of the invoie emails from us. If you have forgotten your password, you can click the “Reset Password” link to start that process.
We also have an Android or Apple iOS application you can download so you can access your portal from your phone or tablet.